Understanding AI in the Retail Industry - Using customer insights to retain and grow your business.

Understanding AI in the Retail Industry: Using customer insights to retain and grow your business.

Organised by BJSS

Join BJSS and AWS AI & Retail experts in this exciting panel discussion which will look at the explosion of AI in Retail, what it means for customers and considers what organisations need to do to successfully adopt AI and key considerations.

As the cost of living continues to remain high and customers are cautious with their spending, Retailers are having to work harder to attract and retain their customers. They’re also having to look at where they can improve efficiencies in their operations to reduce costs and streamline processes.

This insightful panel discussion is designed to enable Retailers to understand the rapidly changing landscape of AI and answer key questions many organisations will be asking themselves as they are unsure where to start on their journey.

Throughout this event, there will be discussions about real life use cases, explore the technology that can be applied and focus on key issues facing the Retail sector. Our panellists will discuss:

  • What you can do today to get started on your journey
  • How to define what use cases are most pertinent for your business
  • How do you prioritise and refine which use cases to target
  • Ways of working and operating models
  • Using AI to super charge hyper-personalisation
  • Next Best Actions – using data to understand micro-moments and provide pre-emptive CX that is timely and relevant
  • Operations research to optimise processes such as: predictive analytics to optimise staffing, merchandising, shelving etc.
  • How to avoid pitfalls and risks of AI implementation
AI & Machine Learning, Business Support Services & E-commerce
29th May 2024
10:30am - 11:00am
Organised by BJSS
Virtual

All events

All sponsors