NatWest has formally signed up to roll out PEXA’s digital property platform, marking a major step towards modernising the UK’s mortgage and property transaction process.
As the UK’s third-largest mortgage lender, handling 12.6% of all mortgages in 2024, NatWest plans to start using Leeds-based PEXA for remortgage transactions by mid-2026. The bank also intends to support full Sale and Purchase transactions using the platform further down the line.
PEXA’s platform is designed to bring certainty, security and transparency to the property transaction process, offering benefits to conveyancers, lenders, and end customers. The move is set to significantly improve the customer experience for NatWest homeowners, making remortgages and property sales more streamlined and less stressful.
This commitment follows a strategic partnership between NatWest and PEXA, which began in April 2024, and comes ahead of the launch of PEXA’s broader Sale and Purchase solution this autumn. Once live, the solution will cover over 70% of property transaction types in England and Wales.
Barry Connolly, Managing Director of Home Buying & Ownership at NatWest, said:
“We always place our customers at the centre of everything we do. Growing our business can only be successful if we are anticipating and meeting our customers’ needs.
To do this, we use data and technology to make property transactions and re-mortgage processes more efficient. The PEXA Platform will help to reduce the administrative burden and reduce the risk of fraud. This partnership will also accelerate processes through the automatic sharing of data between parties. We look forward to seeing the results.”
PEXA has already made notable progress in 2025. Earlier in the year, the company secured FCA authorisation to operate as a payment institution and Third Party Managed Account (TPMA) provider, enabling it to support law firms and conveyancers. It also completed the UK’s first fully digital Sale and Purchase transaction during a recent trial phase and has processed nearly £200 million in remortgage transactions since launching.
Joe Pepper, UK CEO of PEXA, said:
“Our goal has always been simple – collaborate with the industry to make transacting property in the UK more seamless, more certain and more secure. In doing so, we know we will deliver better outcomes for lenders, conveyancers and consumers alike.
It is a pivotal moment in our mission for a lender the size of NatWest to see the potential benefits PEXA brings its customers and commit to adopting our Platform to support its remortgage transactions.
We see this as an important milestone for the broader property market… Autumn 2025 is set to be even more critical for our business and in the wider industry as we launch our new Sale & Purchase solution.”
With digital transformation gaining ground across the housing market, NatWest’s adoption of PEXA marks a significant shift towards faster, more secure and user-friendly property transactions – something that will benefit lenders, conveyancers and buyers alike across the country.
Find out more about PEXA here.
